Membership FAQs

Any Member may apply for their Membership to be placed on hold, subject to 30 days written notice before the affected billing date; a member may hold their membership for a total of two months during one calendar year free of charge. The minimum hold period is one calendar month, with a maximum of two consecutive calendar months. Any period the Membership is held will not count towards a Member’s contractual term and will extend any applicable minimum term by the number of hold weeks taken. Membership may not be on hold during the 30 day notice period of cancellation. Holding a Membership for reasons of illness, injury or pregnancy will be reviewed and leniency may be applied; appropriate medical documentation must be attached to the request to support this. Any credits will be applied to the next payment due but won't be refunded. Requests should be submitted via email to memberships@crossfitwalthamstow.com. Please refer to your membership agreement available in TeamUp, under My Accounts, Documents for full details.

Members may cancel their membership after serving the minimum term by giving 30 days advance notice of the affected billing date. This should be done by email to memberships@crossfitwalthamstow.com clearly stating your notice to cancel. Verbal requests or requests received via other channels cannot be accepted. Worked Example: Date of email to cancel received 8th February Final payment due 1st March Membership cancelled effective 31st March All fees must be paid to date at the time of cancellation. Please see the Membership Agreement available in TeamUp for full terms.

Yes, we offer free trial sessions at set times. If you cannot make any of the free trial session times, please feel free to purchase a single session and, if you join, we'll happily deduct this off your first membership payment when you email memberships@crossfitwalthamstow.com.